A Hotel at Adriatic Coast

The Adriatic coast, one of the most beautiful destinations in Montenegro where realizes the beauty this state possesses. However from the touristic point of view, Adriatic coast in Montenegro has to go through a vast development era regarding investments in infrastructure, construction of new resorts, better educated personnel with customer oriented approach to visitors. Most destinations in Montenegro are unaware of the importance of tourist satisfaction for repetitive visits.

I have stayed in several resorts in Montenegro however so far only one of them, which is supposedly one of the best in Montenegro, has left me with almost full satisfaction.

The moment I entered the hotel I realized I was facing a problem regarding my reservation; some guests decided to overstay one more day in my reserved room. So the lady in reception upgraded my room to a sea view room without any extra charges.

The next day I walked into the restaurant for breakfast. As I sat on my table and started to stare at the Adriatic, the waiter reached for the vase on the table and removed it. I was a bit disappointed as the flower was complementary to the view. After 1 minute, the same waiter came to the table with fresh flowers.

I was extremely surprised by the approach and service this hotel is offering to visitors. I will definitely visit this hotel again.

Hotel in Budva

I am in a hotel in Budva. Nice and comfortable hotel. I just wanted to spend the Saturday night, due to the low season prices are good too, only 19E per night. Saturday night was nice, I slept well. Before going to bed I broke an ashtray by mistake. The very same ashtray that I bought for 1E per 2 the day before from a supermarket. I got up early, went out for a cup of coffee and returned back to meet my friends.

I asked for the bill, the receptionist gave me the bill, wow what is that, extra 10E for the damages. Damages is the broken 50c. ashtray.

That destroys the whole weekend.

Shall I ever go to that hotel again? Of course not, and I will tell this story to everyone who thinks going to that hotel.

LOST CUSTOMER